Karen Fredricks

Author Bio:

A true CRM expert, Karen Fredricks is the author of 11 of the popular For Dummies books, including titles on ACT!, SugarCRM, Outlook, Business Contact Manager and Marketing with Microsoft Office 2007. She also created the ACT 2010 Essential Training course for lynda.com. Karen’s firm, Tech Benders, customizes popular contact management and CRM software to help businesses grow by being more productive, professional, and profitable. Karen believes in working hard in order to have the time to play hard and includes tennis, golf, road biking and weight training in her busy schedule.

Web Site:

http://www.techbenders.com

Phone:

561-470-5450

Certifications:

ACT Certified Consultant, ACT Premier Trainer, QuickBooks Certified Consultant, Microsoft Office User Specialist, Swift Page Platinum Consultant

Social Media:

Linked In: actconsultant

Facebook: TechBenders

Twitter: @actguru