Calendar Moving a Little Slow?

by Tara Schinkel on May 18, 2011

At least once a week, we receive a call from one of our ACT! customers saying that their calendar – which use to load in 2 seconds or less, is now taking 2 minutes to load.  Depending on the age of the database involved and how heavily the calendar is currently being used, we often find that there is an easy fix to this frustrating problem.

Here are 4 quick tips to help keep your calendar and ultimately you, working at optimum speed.

  1. When using recurring activities, be sure to put an end date for when you want the activity to stop recurring. Recurring activities without an end date means that ACT! is working extra hard to load all the instances of that appointment for as far out as ACT! calendar can see.
  2. Make sure you are clearing activities as you do them.
  3. Purge cleared activities once you no longer need to see them on the calendar. I had one customer who had 10 years of activities still loading on their calendar. ACT! has a built-in utility that helps remove all cleared activities after a certain point.
  4. Set your calendar filters for what you actually want to see on your calendar. If you do not need to set to do items on your calendar, set the filter to ignore them. This will help the calendar load faster as well as cut back on the clutter.

Following these few quick tips can help keep your calendar moving right along.

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